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Visiting a foodbank

You will be welcomed by volunteers to discuss your needs and prepare your food parcel.

“The volunteers at the foodbank were so lovely, they listened to me and made me feel human again. It was the first place I didn’t feel judged.”

 

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We are here to help you

We know that crisis can strike anyone and we also understand how difficult it can be to think about walking through a foodbank door. That’s why our foodbank volunteers aim to welcome everyone who comes to the foodbank with compassion, kindness and a listening ear.

Meeting your needs

Your foodbank voucher will be exchanged for three days of emergency food. We want to make sure that we give you the right food to meet your needs, so please do let our volunteers know if you have any special dietary requirements or allergies, for example, gluten free, halal or vegetarian.

Preparing your food

Whilst your food parcel is being prepared, a volunteer will offer you a warm drink and a biscuit. They will also be available if you would like to have a chat. Where possible, please bring your own carrier bags.

Practical guidance and support

Foodbank volunteers take the time to listen and support you and can signpost to other help should it be needed. There is a free Debt Advice Service available on 02380 243618.

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